Terms & Conditions

1) Eligibility & Accounts

• You must be at least 18 years old and legally capable of forming a binding contract.
• Attorneys are responsible for maintaining appropriate licensure and compliance with all jurisdictional professional conduct rules.
• You are responsible for safeguarding your login credentials and for all activity under your account.
• We may require identity and credential verification (including bar number, résumé, certifications, or Stripe identity verification) and may approve, deny, suspend, or revoke access at our discretion.

Admission to Let’s-ParaConnect is selective. Additional admission standards may apply.

2) Roles & Responsibilities

Attorneys. Attorneys define scope, deadlines, and deliverables; supervise work; ensure compliance with applicable law; and determine whether work meets their requirements.

Paralegals. Paralegals are independent contractors. They are not employees, agents, or representatives of the Company. Paralegals are responsible for quality, timeliness, lawful conduct, and completion of payment processor onboarding required to receive payouts.

Company. We provide technology tools and payment facilitation infrastructure. Attorneys and Paralegals contract directly with one another. The Company does not control, direct, or guarantee any user’s identity, credentials, work quality, or performance. The Company does not act as a fiduciary or trustee for users.

3) Cases & Payments (Stripe)

Payments are processed through Stripe or its affiliates (“Stripe”).

When an Attorney funds a flat-fee case, payment is processed via Stripe in accordance with Stripe’s services agreement and connected account terms.

Stripe, not the Company, provides payment processing services. Stripe’s terms, timelines, identity verification requirements, and risk controls apply.

By using the Platform and receiving payouts, you agree to be bound by the Stripe Connected Account Agreement. Links to Stripe’s service terms are part of these Terms.

You authorize the Company to share your personal information, transaction data, and related information with Stripe and its affiliates for payment processing and compliance with Stripe’s terms.

Upon Attorney confirmation of completion within the Platform workflow, payment is finalized in accordance with Stripe’s payment flow.

Paralegals must complete Stripe Connect onboarding to receive payouts.

The Company does not hold client trust accounts and does not provide banking services.

4) Delivery, Completion & Platform Workflow

• Delivery & Review. After work is delivered through the Platform, the hiring Attorney is responsible for reviewing the work within the timeframe displayed in the case workflow. The Company does not evaluate the legal accuracy, sufficiency, or quality of any work.
• Completion. When the Attorney marks a case as complete within the Platform, the payment process described in Section 3 proceeds according to the Platform workflow and Stripe’s processing rules.
• Pre-Completion Issues. If the Attorney believes delivered work does not meet the agreed scope prior to marking completion, the Attorney must use the in-platform issue feature within the timeframe shown in the workflow. The Platform may require certain information to confirm compliance with Platform rules and procedures.
• Platform Scope. The Company’s role is limited to administering the Platform workflow and confirming adherence to Platform policies. The Company does not adjudicate legal claims, determine professional negligence, or provide legal advice.
• Post-Release Matters. Once payment has been released through Stripe, any further disagreement between users must generally be resolved directly between them unless otherwise required by law or payment network rules.
• Payment Network Adjustments. Stripe or applicable payment networks may initiate reversals, chargebacks, or adjustments in accordance with their rules.

5) Fees, Taxes & Chargebacks

• Platform Fees. Platform fees are disclosed in the case posting and acceptance flow. We may update fees prospectively.
• Processing Fees. Payment processing fees are governed by Stripe’s terms.
• Taxes. Each user is responsible for determining and paying applicable taxes. The Company does not provide tax advice.
• Chargebacks & Reversals. If a transaction is reversed or subject to chargeback under payment network rules, Stripe may debit or offset amounts from balances or future payouts.
• Cancellations & Case Deletion. Attorneys may delete a case only before a paralegal is hired and before Stripe funding occurs. Once a case is funded or a paralegal is hired, deletion is not available; cases may be archived for recordkeeping.
• Withdrawals & Dispute Window. If a paralegal withdraws before completion, the case is paused. If no tasks were completed, a $0 payout is issued and the case relists. If some work was completed, the attorney may set a partial payout (capped at 70% of the case amount unless an admin approves otherwise) or close without release, which starts a 24-hour dispute window for the withdrawn paralegal. Disputes are reviewed for Platform compliance and may result in a refund, partial release, or full release.
• Refunds. Refunds (full or partial) are issued only through the Platform’s dispute process before funds are released and are processed by Stripe to the original payment method. After payout release, refunds are generally not available through the Platform, though chargebacks or network adjustments may occur.

6) Confidentiality, Files & IP

• Confidentiality. Attorneys and Paralegals are responsible for complying with confidentiality obligations and applicable ethical rules.
• NDAs. The Company is not a party to user NDAs.
• Uploads & Storage. Files uploaded to the Platform are stored in third-party cloud infrastructure. Users must only upload content they have the legal right to share.
• Work Product & Intellectual Property. Unless otherwise agreed in writing between users, ownership of work product is governed by the terms stated in the case posting or attached agreement. The Company claims no ownership in user work product.
• Operating License. You grant the Company a limited, non-exclusive license to host, process, and transmit your content solely to operate and improve the Platform.

7) Acceptable Use

You agree not to:

• Violate applicable law or professional conduct rules;
• Upload infringing, unlawful, or unauthorized third-party content;
• Interfere with Platform security;
• Circumvent payment systems;
• Use the Platform for unlawful services.

We may remove content or suspend accounts that violate these Terms.

Off-Platform Engagement

Users may not use the Platform to identify or solicit direct off-platform engagements that circumvent Platform fees. If users wish to engage outside the Platform, they must obtain written authorization from the Company. A buyout fee or liquidated damages reflecting lost platform fees may apply as disclosed in the Platform.

8) Suspension & Termination

We may suspend or terminate access for violation of these Terms, risk exposure, payment processor requirements, or legal compliance.

Provisions that by nature survive termination will survive.

9) Disclaimers

The Platform is provided “AS IS” and “AS AVAILABLE.”

The Company does not warrant uninterrupted service, accuracy of user representations, or legal sufficiency of work.

10) Limitation of Liability

To the maximum extent permitted by law, the Company will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, or for lost profits, data, or business interruption, arising out of or relating to the Platform or these Terms. Our aggregate liability will not exceed the greater of (a) the fees you paid to us in the 6 months preceding the claim, or (b) USD $100.

Aggregate liability capped at greater of fees paid in prior 6 months or $100.

11) Governing Law & Arbitration

Governing Law. These Terms are governed by the laws of the Commonwealth of Virginia, excluding conflict-of-law rules.

Arbitration; Class Action Waiver. Except for claims seeking injunctive relief or IP claims, any dispute with the Company will be resolved by binding arbitration on an individual basis administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. You waive the right to participate in a class, consolidated, or representative action. The seat of arbitration will be Virginia unless the parties agree otherwise. If your jurisdiction prohibits mandatory arbitration/class waivers for consumers, your non-waivable rights remain.

12) Changes to Service or Terms

We may modify the Platform or these Terms from time to time. Material changes will be posted here with an updated Effective Date. Your continued use after changes constitutes acceptance.

13) Miscellaneous

• Independent Contractors. Attorney and Paralegal are independent contractors to each other. Nothing creates employment, agency, or joint venture with the Company.
• Notices. We may contact you via email or in-app notifications. Keep your contact details current.
• Assignment. You may not assign these Terms without our consent. We may assign to an affiliate or in connection with a merger or asset sale.
• Severability. If any provision is unenforceable, the remainder remains in effect.
• Entire Agreement. These Terms plus referenced policies (e.g., Privacy) are the entire agreement for the Platform.

14) Contact

Lets-ParaConnect
Email: help@lets-paraconnect.com or Contact Us here.
Support hours: Mon–Fri, 9:00am–5:00pm EST.